FAQ

Yes, but only in emergency situations, and only a cover in proper condition.

No, your cover is designed this way, and this slake is key to operation of your cover.

No, any time the water level is below the skimmer opening the cover needs to remain open.  The cover needs to float on the water for strength and to operate correctly.

If the cover is within two inches of the opposite side, this is normal.  If it is more than two inches out of alignment, call a professional cover service company for an alignment.

Yes, it is a safety issue and a good habit to get into.  You never know when that quick thunder shower may pop up.

Sometimes the ropes that pull your cover closed make a popping noise, and this is normal.

Check your GFCI outlets or breakers.  Lift the lid over the motor and check that your ropes aren’t tangled, crossed or broken.

This is probably pool water leaking thru.  Your cover may need patched or replaced.

Check and clean your tracks for debris.  Make sure your water level in the pool is in the middle of your skimmer and all the water is pumped off of the top of your cover.  Lift the lid over the motor and check that your ropes aren’t tangled, crossed or broken.

This usually is because your cover is overloaded.  Make sure the cover hasn’t run off track, all water is pumped off, and your cover box is clean.

Your auto shutoff may need cleaned, your discharge hose is plugged with sediment, or your outlet isn’t working.  It’s a good idea to have a backup pump on hand.